Order Cancellation:

  • Orders can be canceled within 30 minutes of placing them without any cancellation fee. After this period, cancellations are not possible.

Size Exchange:

  • We offer size exchanges for products that are unworn and unopened. Please ensure the product is returned in its original condition to qualify for an exchange.

Lost Products During Transit:

  • We are not responsible for products lost during transit. Clients must file a claim directly with the shipping company to resolve any issues related to lost packages.

Manufacturer Defects:

  • We thoroughly inspect every product before shipping. In the unlikely event of a manufacturer defect, we will replace the item at no additional cost. Please return the defective product to us, and once received, we will process the replacement.

We appreciate your understanding and cooperation. If you have any questions or require further assistance, please do not hesitate to contact our customer service team.